FAQs

Falco's Smart Pack: Revolutionizing Lubricant Packaging for a Sustainable Future

In today's world, sustainability is a key concern for many industries, including the automotive sector. Motorcycle owners are becoming increasingly aware of their environmental impact and are seeking ways to reduce it. Falco, a lubricants brand, has taken a step in this direction by introducing its new Smart Pack - a smarter, more sustainable, and eco-friendly packaging solution.

Falco's Smart Pack features a pouch pack and outer card box that are both optimized for sustainability. The pouch pack is designed to be easy to use, with a smoother and faster, glug-free pour. The 70% less plastic used in the pouch reduces the environmental impact of the packaging. The outer card box is 100% recyclable, making it easy for consumers to dispose of responsibly.

But sustainability is not the only advantage of the Smart Pack. The optimized design also makes it easier for consumers to use and transport the product. The pouch pack is lighter and more compact than traditional lubricant packaging, making it easier to carry and store. The glug-free pour design means less mess and hassle for consumers.

Falco's Smart Pack is available for their lubricant products, specifically for motorcycle oil. Motorcycle owners can now enjoy a smoother and more efficient lubricant experience while reducing their environmental impact.

In conclusion, Falco's Smart Pack is an innovative solution for the lubricant industry, providing a smarter, more sustainable, and easier-to-use packaging option for consumers. The optimized design and reduced plastic usage make it an eco-friendly choice for motorcycle owners who want to reduce their carbon footprint. With the Smart Pack, Falco is paving the way for a more sustainable future in the automotive industry.

We do not recommend that you mix any brand of motor oil even of the same brand. Different products are different formulas and they will affect engine performance.

The oil change intervals for different Falco products vary depending on their formulation, viscosity, and the type of engine they are used in. Generally, Falco recommends changing their motorcycle oil products' after 2000-5000 kilometers (km) of use. For instance, Falco Mineral Base Products can be used up to 1500-2000km, Falco Semi-Synthetic products can be used up to 3000-3500km, and Falco Fully Synthetic products can be used up to 4000-5000km. However, it's always advisable to follow the manufacturer's recommended oil change intervals for optimal engine performance and longevity.

The letters in an engine oil grade indicate the type of oil, such as "W" for winter or "S" for spark ignition. The numbers represent the oil's viscosity or thickness, with lower numbers indicating thinner oil and higher numbers indicating thicker oil. For example, 10W-40 oil is thinner than 15W-50 oil.

For the first grade number (15) represents 15 degrees Celsius (temperature)  

The right engine oil grade for your vehicle depends on various factors, such as the vehicle's make and model, the type of engine, and the driving conditions. The owner's manual typically provides specific recommendations for the right engine oil grade to use. In general, thinner oils with a lower viscosity (such as 5W-30) are better for colder climates and lighter-duty driving, while thicker oils with a higher viscosity (such as 10W-40) are better for hotter climates and heavier-duty driving.

The second number (50) represents the thickness of the engine oil. This number represents the viscosity, it seems that the oil, in simple language 'thickness' of the oil while the engine is operating, not the previously studied ambient temperature. The higher its value, the more 'thick' the viscosity of this engine oil when operating. (40) seems to have a lighter viscosity. 

Shopping at falco.com.my is easy and convenient! Follow these simple steps to start shopping at falco.com.my:

Step 1: Find an item you want to buy and select it by clicking on the "Add to Cart" button.

Step 2: When you are done shopping, click on the "Shopping Cart" link at the top of the page. This action will lead you to your shopping cart summary, where you can review or amend your order details. You can also use the "Remove" button to remove an item from your shopping bag if you change your mind.

Step 3: If you are happy with your selections, click "Checkout" to complete your order.

If you have already registered online with falco.com.my, simply enter your email address and password. If you want to register and store your details with us for the next time you shop, fill in your email address and choose a password. Alternatively, you can go straight to checkout to pay for your item(s) and arrange delivery by clicking "Checkout as a Guest."

Just follow the easy steps on the screen, and remember to have your payment and address details on hand. Voila – transaction complete! All you have to do now is sit back and wait for your parcel to arrive.

If you need any help placing an order or have any other queries about your order, please contact our email address enquiry@falco.com.

We will need 1-3 working days for us  to prepare your order. For peak season (e.g. chinese new year, hari raya aidilfitri, december month) expected there will be some delay for customers to receive the product. Local delivery will take another 1-3 working days. However please allow up to 9 working days to take into account the local postal services.

We accept (all major e-wallets, credit & debit cards, except AMEX) and (all major domestic online banking).  

All discount codes are available for a limited time, while supplies are still available and cannot be used after expiration. This discount code is not redeemable with cash and is limited to one promotion per order, and in some cases, the discount code can only be redeemed once per person according to the order and has its unique terms and conditions to allow fair redemption and distribution of discount codes to all our valued customers  

**Please note that excessive misuse or misuse of promotions and/or discount codes may result in an order or cancellation of the item.  

Yes, we accept bulk bookings. Please contact sales@falco.com.my and tell us what you need, and we will contact you as soon as possible.